Privacy Policy

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of users. The following policy details:

  1. Obligations & requirements of the users, the website and website owners.
  2. How this website processes, stores and protects user data and information.

A privacy policy is a statement or a legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client’s data. It fulfills a legal requirement to protect a customer or client’s privacy.  Below is an explanation of how this Silent Windows website collects and uses your data.

Cookies

This website uses cookies to customise advertising, to provide social media features and to analyse traffic to the site. Our website has a cookie control system, so on your first visit, you can allow or disallow the use of cookies on your device. This complies with GDPR for websites to obtain explicit consent from users, before leaving behind or reading files such as cookies on a users computer / device. We share information about your use of our site, with our trusted social media, advertising and analytics partners.

Analytics

We use traffic log cookies to identify how and which pages are being used – this is done via Google Analytics. This helps us analyse data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. You can read Google’s privacy policy here: http://www.google.com/privacy.html

External Links & Embedded Content

Articles and pages on this site, sometimes include embedded content (e.g. videos, images, articles, etc.) from third party websites, such as Youtube. If you navigate from our website, our privacy policy no longer applies and you enter into that which is provided by the third party site. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened URLs

Users are advised to take caution and good judgment before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Contact forms

When you complete our Contact Form, we may collect the following:

– Your name and company name

– Contact details, including email address

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

How we protect your data

Messages sent via the Contact Form, may be checked through an automated spam detection service. Information from individual users is collected via the Contact form on our website, which is hosted on a secure server. We do not receive data from third parties and we never share your data with anyone.

In case of breach

In the unlikely event of a breach, we will contact any affected users within 24 hours, via email.

Personal Data Request

If you have submitted a contact form to our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

More information

If you would like any further information about data protection on this website, please contact Hugo Carter: SilentWindows@HugoCarter.co.uk

Our website address is: https://silentwindows.co.uk

The website is managed by the team at:

Hugo Carter ltd.

Address: Building 3, 566 Chiswick High Road, Chiswick, London W4 5YA

Tel: 020 3953 5553

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HUGO CARTER LTD.
BUILDING 3,
566 CHISWICK HIGH RD,
CHISWICK, LONDON
W4 5YA

0203 733 9577

SILENTWINDOWS@HUGOCARTER.CO.UK

HUGO CARTER LTD., BUILDING 3, 566 CHISWICK HIGH RD, CHISWICK, LONDON W4 5YA | T: 0203 953 5553 | COMPANY NUMBER: 07389105 | VAT NUMBER: GB 160 9746 89 | FENSA: 35698