Soundproof Windows in The Surrey Hills

Surrey is one of England’s most attractive counties – helped in no small part by the fact that about a quarter of it falls within the designated Area of Outstanding Natural Beauty (AONB) called the Surrey Hills.

The Surrey Hills AONB covers more than 160 square miles and includes some of the most famous spots on the North Downs including Box Hill, the Hog’s Back and Leith Hill, the second highest point in south-east England.

Several towns lie within the area, with buildings created in a wide variety of architectural styles. And despite the scenic nature of this part of the world, there are numerous Surrey Hills houses whose occupants may be troubled by noise pollution from diverse sources.

Hugo Carter, and our award-winning range of Silent Windows, is the ideal partner when you want to install soundproof windows in the Surrey Hills. Our expert, highly trained team creates robust, durable windows that are made to measure so that they soundproof your home while respecting and enhancing the appearance of your property.

Contact us to book a visit

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Our Process

Step 1 - Initial Enquiry

Before contacting us, please make sure you have certain details to hand. These include: the property location and type (especially if it’s a listed building or in a conservation area), the details of your problem and the kind of windows and glazing you currently have. We will make sure we have enough information to plan an effective initial visit.

For more details of Our Process please see Our Process Explained.

Step 2 - Initial Visit (Noise Assessment & Pricing Survey)

An acoustic specialist will talk you through your best options and – using a NTi XL2 Acoustic Analyser – give you an immediate idea of the different noise levels, and advise you on your best options. By agreeing to a Initial Visit there is no obligation to commit to our service; this is an opportunity to understand your needs more clearly.

For more details of Our Process please see Our Process Explained.

Step 3 - Quotation & Noise Report

Based on the survey completed during the Initial Visit, our team will email a full costing within 72 hours. We will also provide a valuable Noise Report which explores our problem analysis, the level of noise pollution and our suggested solution. Within another 48 hours, we will follow up with a courtesy call, to ensure everything is clear.

For more details of Our Process please see Our Process Explained.

Step 4 - Installation Survey

Once you’ve chosen to proceed with us and paid an initial deposit, we’ll arrange for senior surveyors to visit. By taking accurate ‘to the millimetre’ measurements, we can assess the best method of installation. We’ll also confirm your various aesthetic preferences (eg – which timber, paint colour and ironmongery), and will then pass your order to our factory.

For more details of Our Process please see Our Process Explained.

Step 5 - Manufacture Updates

The manufacturing process takes approximately ten weeks.  Every three weeks our customer service team will give you an update so you know how your windows are progressing.

For more details of Our Process please see Our Process Explained.

Step 6 - Installation

Two weeks in advance, we’ll provide you with an installation date. For the installation we use an acoustic foam to enhance the noise reduction. At no point will we leave the property unprotected or exposed; if one window comes out, another goes in. The entire installation will be overseen by a single project manager.

For more details of Our Process please see Our Process Explained.

Step 7 - Follow Up

One week after the installation, we will follow up with a courtesy call. This to make sure that everything is to your satisfaction, and to answer any questions you have about making the most of your new windows or doors.

For more details of Our Process please see Our Process Explained.