Soundproof Windows in Newcastle
Newcastle is the biggest city in north-east England, with a long history and a proud local identity. It has been regenerated in recent decades as a cultural and social hub, a process that has simultaneously revitalised the city while fully respecting its links to an industrial past.
When considering the renovation of their windows, Newcastle property owners require the services of a supplier with the expertise to deliver outstanding installations with unbeatable customer service.
Hugo Carter, and its award-winning range of Silent Windows, is the ideal partner in this respect. Our trained team of designers work closely and patiently with you to understand precisely what your requirements and aspirations are. Then our expert engineers and installers create superb windows using the finest materials and fit them with great care and attention to detail.
Talk to us today about how we can help in soundproofing your home and creating the quality of windows Newcastle property owners seek that will enhance your home and deliver the defence against noise pollution you need.
Our Process
Step 1 - Initial Enquiry
Before contacting us, please make sure you have certain details to hand. These include: the property location and type (especially if it’s a listed building or in a conservation area), the details of your problem and the kind of windows and glazing you currently have. We will make sure we have enough information to plan an effective initial visit.
For more details of Our Process please see Our Process Explained.
Step 2 - Initial Visit (Noise Assessment & Pricing Survey)
An acoustic specialist will talk you through your best options and – using a NTi XL2 Acoustic Analyser – give you an immediate idea of the different noise levels, and advise you on your best options. By agreeing to a Initial Visit there is no obligation to commit to our service; this is an opportunity to understand your needs more clearly.
For more details of Our Process please see Our Process Explained.
Step 3 - Quotation & Noise Report
Based on the survey completed during the Initial Visit, our team will email a full costing within 72 hours. We will also provide a valuable Noise Report which explores our problem analysis, the level of noise pollution and our suggested solution. Within another 48 hours, we will follow up with a courtesy call, to ensure everything is clear.
For more details of Our Process please see Our Process Explained.
Step 4 - Installation Survey
Once you’ve chosen to proceed with us and paid an initial deposit, we’ll arrange for senior surveyors to visit. By taking accurate ‘to the millimetre’ measurements, we can assess the best method of installation. We’ll also confirm your various aesthetic preferences (eg – which timber, paint colour and ironmongery), and will then pass your order to our factory.
For more details of Our Process please see Our Process Explained.
Step 5 - Manufacture Updates
The manufacturing process takes approximately ten weeks. Every three weeks our customer service team will give you an update so you know how your windows are progressing.
For more details of Our Process please see Our Process Explained.
Step 6 - Installation
Two weeks in advance, we’ll provide you with an installation date. For the installation we use an acoustic foam to enhance the noise reduction. At no point will we leave the property unprotected or exposed; if one window comes out, another goes in. The entire installation will be overseen by a single project manager.
For more details of Our Process please see Our Process Explained.
Step 7 - Follow Up
One week after the installation, we will follow up with a courtesy call. This to make sure that everything is to your satisfaction, and to answer any questions you have about making the most of your new windows or doors.
For more details of Our Process please see Our Process Explained.