At what level of decibels does the noise start causing harm?

Those living with noise pollution of over 55dB are likely to suffer health problems *. In London this affects 1.6 million people. *This is according to the World Health Organisation.

How can I ‘test the water’ before refitting the windows for my hotel?

We are happy to create a single ‘quiet room’ for you. This will enable you to witness first-hand the benefits to both your guests and to your business. It also means you have an immediate advantage over neighbouring hotels without such a facility.

How greatly can your windows reduce noise?

At the moment, our windows that create the greatest noise reduction are our high performance windows; they’re designed to reduce the decibels by up to 55dB.

Is double glazing enough?

No. Not if you are wanting and needing to significantly reduce the level of noise. And in many cases, triple glazing will also not be enough. It is not uncommon for us to encounter clients who have invested in double or triple glazing in good faith – and who have then been bitterly disappointed with the results.

When you say every product is ‘bespoke’, what exactly does that mean?

It means that each window is completely unique, and made to order. Its design is shaped by a number of factors: by the level of noise reduction needed, and by the various choices you make. It’s also, of course, made to measure – to the millimetre – for an exceptionally precise fit.

Why are your frames all made of hardwood timber?

Timber provides a superior level of noise protection and of longevity. For that reason, we won’t ever offer you ‘hollow’ frames – and why we don’t offer aluminium, UPVC, metal or crittal windows.

Why is it that your doors and windows can offer greater noise reduction than others?

You can put it down to a number of factors. Firstly, there is our design and installation process, where we measure the sound to the decibel, and the space to the millimetre. Also, there is a continuity of expertise, as we never outsource or subcontract. Secondly, there are the two core materials we select. The engineered hardwood timber and the glass provided by the world’s top specialists. Thirdly, there are various design details – you can learn more about them here (link to product overview) which have resulted from our ongoing commitment to provide the very best soundproofing doors and windows.

Frequently Asked Questions

To make it easier to find the FAQs relevant to you, we’ve carved them into six categories: General, Product Specific, Homeowners, Hoteliers, Architects and Noise Specific. Any other questions? We welcome any questions that haven’t been covered here. If you can’t find answer to your question, simply send it to: silentwindows@hugocarter.co.uk.

Download our noise reduction brochure

To learn more about The Science of Silence, please download our brochure.

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