Not all soundproof windows are the same...
Imagine creating the quietest spaces in the noisiest places, restoring real tranquility to your home, treating your hotel guests to a blissful night’s sleep, and seeing new possibilities for what you can build. Imagine a world with Silent Windows.
The Science of Silence
Whether you’re a homeowner, a hotelier or an architect, our Silent Windows are exactly what you need in the face of increasing noise pollution. We create environments where people can relax and live to the full without distractions. No one can decrease the decibels more dramatically than Silent Windows by Hugo Carter.
We invite you to explore our state-of-the-art products and to hear what sets us apart. See how we are using our expertise in the ‘Science of Silence’ to transform our customers’ environments and with it, their lives.
Step By Step Process
Our process is split into seven stages. We go to great lengths to clarify your needs in depth at the outset, and as we never outsource, it means that understanding runs through the entire project – from inquiry to installation. It’s hard to overestimate the value of that end-to-end expertise and involvement.
For more details of our process please see Our Process Explained.
Before contacting us, please make sure you have certain details to hand. These include: the property location and type (especially if it’s a listed building or in a conservation area), the details of your problem and the kind of windows and glazing you currently have.
We will make sure we have enough information to plan an effective initial visit.
Initial Visit (Noise Assessment & Pricing Survey)
An acoustic specialist will talk you through your best options and – using a NTi XL2 Acoustic Analyser – give you an immediate idea of the different noise levels, and advise you on your best options.
By agreeing to an Initial Visit there is no obligation to commit to our service; this is an opportunity to understand your needs more clearly.
Quotation & Noise Report
Based on the survey completed during the Initial Visit, our team will email a full costing within 72 hours. We will also provide a valuable Noise Report which explores our problem analysis, the level of noise pollution and our suggested solution.
Within another 48 hours, we will follow up with a courtesy call, to ensure everything is clear.
Once you’ve chosen to proceed with us and paid an initial deposit, we’ll arrange for senior surveyors to visit. By taking accurate ‘to the millimetre’ measurements, we can assess the best method of installation.
We’ll also confirm your various aesthetic preferences (eg – which timber, paint colour and ironmongery), and will then pass your order to our factory.
The manufacturing process takes approximately ten weeks.
Every three weeks our customer service team will give you an update so you know how your windows are progressing.
Two weeks in advance, we’ll provide you with an installation date. For the installation we use an acoustic foam to enhance the noise reduction.
At no point will we leave the property unprotected or exposed; if one window comes out, another goes in. The entire installation will be overseen by a single project manager.
One week after the installation, we will follow up with a courtesy call.
This to make sure that everything is to your satisfaction, and to answer any questions you have about making the most of your new windows or doors.
Our Soundproof Windows
You may already appreciate the beauty of sash windows. Their ‘vertical lift’ has a distinct aesthetic appeal, and is typical of many traditional homes in the UK, including grade II listed properties and those in conservation areas.
What you may not know is which sash windows offer the best solution for soundproofing a property. Our bespoke soundproof sash timber windows can achieve a dramatic noise reduction, far greater than what is possible with ‘regular’ double glazing.
Whether you’re a homeowner, a hotelier or an architect, the specific high performance windows we’ll create for you will be unique. That’s because at the outset we don’t just measure the space, we measure the noise. We take into account different logistical factors and also your aesthetic choices.
Would you like to bring a new level of tranquillity to a particular property? Expect to be surprised by the dramatic difference we can make with acoustic soundproofing. Casement windows provide high levels of security and comfort to homeowners, workers and hotel guests across the UK.
Whether you’re thinking of enhancing the back of your property with beautiful French or bi-fold soundproof doors, or invest in a stunning front door to bring a new elegance to the property, it’s a choice that you’ll only be wanting to make once.
Not to be confused with secondary glazing, secondary windows provide a soundproofing solution for properties experiencing high to extremely high levels of noise pollution or those which are listed, where you cannot do anything with existing windows.
Whatever soundproofing solution you are considering, it is important to consider the design detail. Even the smallest choices of window furniture can make a huge difference in how your new soundproof windows and doors operate, but also how they look and make you feel. We keep an extensive range of handles, hinges, fasteners, latches and locks for all our products. This means you can personalise your soundproof windows or doors to fit your home and, importantly, reflect your style.
To build a passive house you need to adopt a very accurate design model, choose insulation carefully, ensure true air-tightness as required, construct your building without thermal breaks or bridges and invest in a highly efficient ventilation and heat recovery system.